WHAT SHIPPING METHODS ARE AVAILABLE?

We ship via Singpost (Registered Mail) for our LPs/Vinyls/Accessoires. For Hi-Fi systems and tonearm installations, it will be personally delivered to your house.

Due to the nature and fragility of the vinyls, accessories are mailed separately.

Vinyls: $5 Shipping with Tracking for orders $120 and below.

Accessories: $3 Shipping with Tracking for orders $120 and below.

Free shipping for each checkout of combined items of $121 and above.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Orders will be processed within 1-2 business days and for shipment via Singpost, it will take 5-7 business days.

DO YOU SHIP INTERNATIONALLY?

Currently we do not ship internationally. However, if you are keen, please do drop us an email at info@wisingaudio.com.

CAN WE DO COLLECTIONS OR PICK UPS?

We have an optipn for you to pick up from our Wising Audio home studio at 126 Canberra Street, or at Canberra MRT. Please indicated in your order under remarks and we will reach out to you for the pick up time and collection.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept PayNow, MasterCard and VISA.

HOW DO I PLACE AN ORDER?

For items on our online catalogue, you may do a automatic check out with the shipping pricing at the check out page.

For other brands such as Nessie, Bergmann, Origin Live, and Tiflon, we recommend you to visit our Wising Audio home studio at Canberra to understand more about the product price and our services.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

We do not require you to create an account, but your information will be collected during your check out page such as your contact details and your shipping address.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Please contact us at info@wisingaudio.com. Alternatively, you may use our contact form on this page.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Please contact us at info@wisingaudio.com. Alternatively, you may use our contact form on this page.

HOW DO I TRACK MY ORDER?

We will provide a tracking number from Singpost for items mailed out from our online catalogue store.