Your privacy is important to us. We respect your individual privacy and treat your Personal Data in accordance with the Personal Data Protection Act 2012 (PDPA). This Privacy Policy describes how www.wisingaudio.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Please read through the following before providing us with any of your personal data. Your continued use of our website or any purchase of our products on our online shop constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site .
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify .
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Customer support information
• Purpose of collection:
• Source of collection:
• Disclosure for a business purpose:
• Personal Information collected: 
• Purpose of collection: to provide customer support.
• Source of collection: collected from you
• Disclosure for a business purpose: 
• Personal Information collected:

Consent

(i) By providing your Personal Data through any of the abovementioned ways, you have agreed to the collection, use and disclosure of the Personal Data by Wising Audio for any of the purposes listed herein.

(ii) When you provide Wising Audio any Personal Data relating to a third party (such as information on your dependent, spouse, children and/or parents), you represent and warrant that you are authorised to do so and/or the consent of that third party has been obtained for the collection, use and disclosure of the Personal Data by us for any of the purposes listed in this Privacy Policy.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Your personal data will be used for the following purposes:

• To facilitate your access to our website or (if applicable) the creation of your user account with our website;
• To evaluate your website preferences and for the maintenance of the website;
• To evaluate and manage your online job application (if applicable);
• To send you updates via email, post or telephone where appropriate;
• To answer your queries, respond to your comments and feedback, or provide you with assistance in any other way;
• To facilitate purchases of goods and services both offline and online.
• To identify the causes of problems arising at web servers and to resolve these problems;
• To improve the content of the website;
• To customize the content of the website and our emails to suit your individual interests or purposes and selectively display best-matched pages to you;
• To utilize your browsing history on the website for demographic research; and
• To obtain analytical data of web visitors and aggregated website visitation statistics which are anonymous in nature.

We may also share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

In the event that our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

Withdrawal

If you:

• have any question or feedback relating to your Personal Data or our Data Protection Policy;
• would like to withdraw your consent to any use of your Personal Data as set out in this Data Protection Policy; or
• would like to obtain access and make corrections to your Personal Data records, please contact us at info@wisingaudio.com

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@wisingaudio.com.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Last updated: 06 December 2022